SUNTRUST BANK – You’d evict a 76 year-old woman who lived in home for 44 years over $41?
SUNTRUST BANK…
~~~
It’s Friday afternoon and I’m tired… damn tired.
~~~
I haven’t slept in 24 hours but I can’t stop just yet because of you.
~~~
William H. Rogers… you’re the CEO, right?
~~~
If I could just have a moment of your time…
~~~
I’ll make this short…
~~~
I’m sure you’re a busy man…
~~~
ARE YOU AWARE OF WHAT YOUR BANK IS DOING?
~~~
Allow me to run it down for you…
~~~
The woman is 76 years old.
~~~
76 YEARS OLD.
~~~
She lives alone.
~~~
This is her 44th year in her home.
~~~
44th YEAR LIVING IN THE HOME.
~~~
You’re going to take her home because
you claim she’s short by $41 a month in income?
~~~
$41.00?
~~~
$41.00?
~~~
FORTY-ONE DOLLARS?
~~~
Don’t look at me like I’m nuts, it’s your bank that said it.
I read the email your bank sent.
~~~
She’s been trying to get her loan modified for 4 years.
~~~
FOUR YEARS!
~~~
That would be… 48 MONTHS.
~~~
Is that how long it takes you guys to steal a house, Mr. Rogers?
~~~
Your negotiator, Mary Bates, has been a terrific liar
throughout the whole process.
~~~
She said the investor wouldn’t modify the loan.
~~~
We asked who the investor might be and she said US Bank was the investor…
then Citi Bank was the investor… than Bank of America was the investor,
and now she claims it’s a “private investor.”
~~~
Do you think I’m stupid, Mr. Rogers?
~~~
I saw her financials and I think she has a $300 surplus,
and with her daughter being willing to help, she’d have a $600 surplus.
~~~
But your bank still says she’s $41 short.
~~~
$41.00 a month.
~~~
Do you have trouble with math, Mr. Rogers?
~~~
Do you know how incredibly STUPID
this whole conversation is, Mr. Rogers?
~~~
Does your mother know you’re doing this Mr. Rogers?
How about your Board of Directors?
~~~
Your shareholders? Do you even know this is happening?
~~~
Your bank is going to attempt to take a 76 year-old woman’s home away from her
after 44 years because of FORTY BUCKS. I’ll chip in the $41… or maybe you
could find it on the floor of your car, Mr. Rogers.
~~~
Do you know who I am, Mr. Rogers?
~~~
I am the poster child for “ANNOYING.” They call me “REPUTATIONAL RISK.”
~~~
I’m just getting started.
~~~
BUT I’D MUCH PREFER YOU JUST FIX THE STUPIDITY.
~~~
Unless you really can’t fix stupid, because it is as it does.
~~~
Of course, we could just forget the whole thing.
~~~
What do you say?
~~~
Just one big misunderstanding. I’ll apologize, you’ll apologize…
we go on to fight another day?
~~~
That would be better for everyone, I can promise you that.
~~~
Yes?
~~~
I’ll give you the weekend to sleep on it. Fair enough?
~~~
The Borrower’s Name is: Marty Fisk of La Habra, California.
~~~
Mandelman out.
~~~
P.S. One more thing… Allow me to introduce my DOERS. They DO STUFF… get it DONE, as it were. They’re going to hate this story like I hate this story. I wanted to introduce you as you’ll probably be hearing from them quite a bit, from today forward.
~~~
DOERS START YOUR ENGINES…
Mike McCoy Area of Emphasis: Corporate and Financial Issues Information
Phone: 404.588.7230
~~~
Hugh Suhr Area of Emphasis: Lines of Business and Geographies
Phone: 404.827.6813
~~~
BASED ON THE EMAILS ABOVE WHICH ARE CORRECT, I’M GUESSING IT’S: WILLIAM.ROGERS@SUNTRUST.COM
Or I suppose it could be…
Related articles
- Suntrust Online Banking (answers.com)
- SunTrust investment boosts minority-owned bank (thegrio.com)
- Stop Increasing Bank Fees that Target Struggling Customers (forcechange.com)
- SunTrust To Raise Minimum Balance, Overdraft Fees On Everyday Checking Accounts (huffingtonpost.com)
- Report: SunTrust Hiking Checking Account Fees (miami.cbslocal.com)
- SunTrust adds Morea to board (bizjournals.com)
- SunTrust unit CEO Wood joins Southern Co. board (bizjournals.com)
- Booze Badger Tags SunTrust Bank (thedailycity.com)
- New SunTrust CEO expects ‘orderly transition’ (hamptonroads.com)
- SunTrust ups ante to avoid checking fee (ajc.com)
Filed under: Banking Tagged: Atlanta, Banking Services, Banks and Institutions, Business, Financial services, SunTrust Bank, Transactional account, William H. Rogers
